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Terms & Conditions

Last updated: September 24, 2026

These terms explain how Vedum Studio works with clients, defines project scope, handles payments, and manages deliverables.

1. About Us

Vedum Studio provides UI/UX design, website development, web application development, consulting, maintenance, and related digital services.

2. Service Requests

Submitting an inquiry through our website does not create a contractual relationship. All projects are subject to review, discussion, scope confirmation, pricing approval, and acceptance by both parties.

We reserve the right to accept or decline any project request.

3. Project Proposals

Before work begins, clients may receive a proposal outlining the project scope, deliverables, timeline, pricing, payment terms, and revision limits.

The approved proposal becomes part of the project agreement.

  • Project scope
  • Deliverables
  • Timeline
  • Pricing
  • Payment terms
  • Revision limits

4. Client Responsibilities

Clients agree to:

  • Provide accurate information
  • Supply required content, assets, and materials
  • Respond to requests for feedback in a timely manner
  • Review deliverables promptly
  • Ensure they own or have permission to use all provided content

5. Payments

Project fees, deposits, and payment schedules will be specified in the project proposal or invoice. Payment is required before work begins unless otherwise agreed in writing.

  • Work may begin only after the required advance payment is received.
  • Final files and project handover may be withheld until all outstanding payments have been cleared.
  • All prices are exclusive of applicable taxes unless stated otherwise.
  • All services are provided from India. Applicable Indian taxes, including GST where applicable, are charged as required by law.
  • Payments are collected through Razorpay, a secure, RBI-authorized payment gateway. Vedum Studio does not store your full card details or payment credentials.
  • International payments may incur currency conversion fees applied by the payment processor. The amount charged to your card/account may differ from the displayed amount due to exchange rates and bank charges.

6. Revisions

The number of included revisions will be specified in the selected package or proposal. Requests beyond the included revision limit may be billed separately. Major changes to the approved scope may require a revised quotation and timeline.

7. Project Timelines

Estimated delivery dates are based on timely communication and cooperation from the client. Vedum Studio is not responsible for delays caused by client feedback delays, missing content, third-party service interruptions, or force majeure events.

8. Intellectual Property

Clients retain ownership of materials they provide. Ownership of completed project deliverables transfers to the client only after full payment has been received. Until full payment is received, all work remains the property of Vedum Studio.

Vedum Studio reserves the right to display completed work in its portfolio unless otherwise agreed in writing.

9. Third-Party Services

Projects may involve third-party services such as hosting providers, domain registrars, payment gateways, analytics platforms, email services, and cloud storage providers. Vedum Studio is not responsible for outages, policy changes, pricing changes, or service interruptions caused by third-party providers.

10. Client Dashboard Access

Access to the client portal is provided solely for active projects. Client accounts may be disabled, archived, or removed after project completion and the applicable retention period. Clients are responsible for maintaining the confidentiality of their login credentials.

11. Limitation of Liability

To the maximum extent permitted by law, Vedum Studio shall not be liable for indirect damages, loss of profits, loss of business opportunities, data loss, or consequential damages. The total liability of Vedum Studio shall not exceed the amount paid by the client for the specific project giving rise to the claim.

12. Confidentiality

Both parties agree to keep confidential information private and not disclose it to unauthorized third parties except as required by law.

13. Termination

Either party may terminate a project by written notice. Any completed work, hours, or deliverables produced before termination may be invoiced and remain payable.

14. Refunds

Refund eligibility is governed by our Refund Policy. Clients should review the Refund Policy before purchasing services.

15. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms or the services provided by Vedum Studio shall be subject to the exclusive jurisdiction of the courts of Prayagraj, Uttar Pradesh, India.

16. Complaints & Grievance Redressal

If you have a complaint about our services, an invoice, your personal data, or a refund, please email contact@vedumstudio.com. Complaints are acknowledged upon receipt and addressed within 3 business days, or within any timeframe required by applicable law.

17. Modifications

Vedum Studio reserves the right to update these Terms & Conditions at any time. Updated versions will be posted on this page with a revised effective date.

Contact Information

Email
contact@vedumstudio.com
Website
vedumstudio.com